Frequently Asked Questions
Everything you need to know about your MEOTINE. experience.
What is the delivery time for my order?
We offer worldwide shipping. Orders within the EU typically arrive within 2-4 business days, while international shipments may take 5-7 business days depending on the destination.
How do I return an item?
You can return your items within 14 days of receipt. Please ensure the garment is in its original condition with all tags attached, and use our online return portal to generate your shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How do I find the right size?
Each product page features a detailed size guide. Our coats and jackets are generally true to size, but we recommend checking the specific measurements provided for oversized or slim-fit styles.
Do you offer international shipping?
Yes, MEOTINE. ships to most countries worldwide. Please note that customs duties and taxes may apply for orders outside of the European Union.
How should I care for my leather or fur garment?
To maintain the quality of your piece, we recommend professional leather or fur cleaning only. Avoid direct contact with rain and store in a cool, dry place using the provided garment bag.